Effective Date: January 6, 2025
Last Updated: January 6, 2025
 

Introduction
Florida Snowbird Escape ("we," "us," or "our") operates the website floridasnowbirdescape.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site or inquire about our vacation rental property at Sea Ranch Club, Lauderdale-by-the-Sea, Florida.
We are committed to protecting your privacy and handling your personal information with care and respect. This policy applies to all visitors, users, and others who access our Site.
 

1. Information We Collect
1.1 Information You Provide Directly
When you contact us through our Site, we may collect:

• Contact Information: Name, email address, phone number

• Inquiry Details: Preferred rental dates, number of guests, special requests

• Communication Records: Messages sent through contact forms, email, or WhatsApp

• Booking Information: If you proceed with a reservation, we may collect payment information (processed securely through third-party payment processors)

1.2 Information Collected Automatically
When you visit our Site, we may automatically collect:

• Device Information: IP address, browser type, operating system

• Usage Information: Pages visited, time spent on pages, referring website

• Cookies and Similar Technologies: See our Cookie Policy for details

1.3 Information from Third Parties
We may receive information about you from:

• Booking Platforms: If you book through Marriott Homes & Villas, NOK, or other vacation rental platforms

• Payment Processors: Transaction confirmation and payment verification

 

2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Primary Uses

• Rental Inquiries: To respond to your questions about our vacation rental property

• Booking Management: To process and confirm your reservation

• Communication: To contact you about your inquiry or booking via email, phone, or WhatsApp

• Customer Service: To provide support before, during, and after your stay

2.2 Secondary Uses

• Property Management: To coordinate access, maintenance, and services during your stay

• Legal Compliance: To comply with applicable laws and regulations

• Safety and Security: To protect our property and ensure guest safety

• Improvement: To improve our services and website experience

 

3. Legal Basis for Processing (International Users)
For users in Canada, the European Union, and other jurisdictions with data protection laws, we process your personal information based on:

• Consent: You provide explicit consent when submitting contact forms or booking inquiries

• Contract Performance: Processing is necessary to fulfill our rental agreement with you

• Legitimate Interests: We have a legitimate interest in responding to inquiries, managing bookings, and improving our services

• Legal Obligations: We may process data to comply with applicable laws

 

4. How We Share Your Information
We do not sell your personal information. We may share your information with:
4.1 Service Providers

• Communication Services: WhatsApp (owned by Meta) for messaging

• Website Hosting: Wix.com for website operation

• Cookie Management: Usercentrics for cookie consent management

• Payment Processors: Secure third-party processors for rental payments (if applicable)

4.2 Booking Platforms

• Marriott Homes & Villas and NOK if you book through these platforms

4.3 Property Management

• Sea Ranch Club Management: To coordinate building access, amenities, and services

• Maintenance Providers: Only when necessary for repairs or services during your stay

4.4 Legal Requirements
We may disclose your information if required by law, court order, or government authority, or to:

• Protect our legal rights

• Prevent fraud or illegal activity

• Ensure safety of persons or property

 

5. Data Retention
We retain your personal information only as long as necessary:

• Active Inquiries: Until your inquiry is resolved or you book

• Completed Bookings: For 7 years after your stay (for tax and legal purposes)

• Marketing Consent: Until you withdraw consent

• Legal Requirements: As required by applicable law

After the retention period, we securely delete or anonymize your information.
 

6. Your Privacy Rights
Depending on your location, you may have the following rights:
6.1 All Users

• Access: Request a copy of your personal information

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your information (subject to legal obligations)

• Object: Object to processing of your information

• Withdraw Consent: Withdraw consent at any time (does not affect prior processing)

6.2 Canadian Residents (PIPEDA)

• Right to know what personal information we hold

• Right to challenge accuracy of your information

• Right to know how your information is used and disclosed

• Right to withdraw consent

6.3 California Residents (CCPA)

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of sale (we do not sell personal information)

• Right to non-discrimination

6.4 European Residents (GDPR)

• Right to data portability

• Right to restriction of processing

• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at: info@floridasnowbirdescape.com
 

7. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Remember your preferences

• Understand how you use our Site

• Provide essential website functionality

For detailed information about cookies, please see our Cookie Policy accessible through the cookie banner on our Site.
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
 

8. Third-Party Links
Our Site may contain links to third-party websites (e.g., Marriott Homes & Villas, NOK). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
 

9. Data Security
We implement reasonable security measures to protect your personal information, including:

• Secure data transmission (SSL/HTTPS)

• Restricted access to personal information

• Regular security reviews

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
 

10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
 

11. International Data Transfers
Your information may be transferred to and processed in the United States, where our servers are located. The U.S. may have different data protection laws than your country of residence. By using our Site, you consent to this transfer.
For Canadian users: We ensure appropriate safeguards are in place for cross-border transfers in accordance with PIPEDA.
 

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. Material changes will be communicated by:

• Posting the updated policy on our Site

• Sending an email notification (if we have your email address)

Continued use of our Site after changes constitutes acceptance of the updated policy.
 

13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Florida Snowbird Escape
Email: info@floridasnowbirdescape.com
WhatsApp: +44 (785) 6981-1076
Address: 5000 N Ocean Blvd, Tower B, Apt 1710, Lauderdale-by-the-Sea, FL 33308, USA
For Canadian residents: If you have concerns about how we handle your personal information, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca
 

14. Consent
By using our Site, contacting us, or booking our vacation rental, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
You may withdraw your consent at any time by contacting us, though this may affect our ability to provide services to you.
 

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